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Frequently Asked Questions

Who is my advisor? Advisor information can be found on the student profile listed within the UNA Portal. If you do not have a listed advisor, you can find an advisor to speak with here: Find My Advisor

When can I register for classes? Registration dates can be found here: Registration Dates

Where do I go to Register for classes? Students register for courses through the UNA Portal. More detailed instructions on how to register can be found here: Register for Courses

How do I get my PIN? Students can only receive their registration PIN from their listed academic advisor

I haven’t talked to an advisor. Can I still register for classes? Students will need to speak with an advisor prior to registration to ensure they are taking appropriate courses and to obtain a registration PIN.

I missed the deadline to register. What can I do to register for this semester? UNA offers multiple sessions throughout the semester. If you missed the deadline to register for the first session, you can work with your advisor to determine courses available in other sessions.

I’m running into prerequisite errors when I try to add a class. What should I do? Please reach out to your advisor to ensure you have taken the proper prerequisite courses and to be assisted further.

I cannot get my classes to save after I have added them to my schedule. What should I do? Please be sure to use a desktop or laptop computer when registering for courses. Phone capabilities are limited within the registration portal.

I receive errors when trying to register for a science course. What should I do? Most science courses at UNA have both a lecture and a lab component that are linked. Students are required to register for both the lecture and the lab before submitting and saving their courses in the registration portal.

I registered for a course but it isn’t showing in my Canvas. Courses will not be published in Canvas until the day that classes begin.

I am trying to drop or withdraw from a course and am receiving an error. What should I do? Please email registrar@una.edu and provide information about the type of error you are receiving to be assisted further.

What is the difference between dropping and withdrawing from a course? More information on dropping versus withdrawing can be found here: Register for Courses

What are May Intercession and Winter Session? The May Intercession is a shortened session that is part of the summer term. The Winter Session is a shortened session that is part of the spring term. May Intercession and Winter Session dates can be found on the Academic Calendar.

How many credits must I be enrolled in to meet full-time status? To be classified as full-time, an undergraduate student must schedule at least 12 semester hours in a fall or spring semester and at least six semester hours in a summer term. To be classified as full-time, a graduate student must schedule at least 9 semester hours in a fall or spring semester and at least six semester hours in a summer term. 

How can I tell if the classes I registered for are covered by financial aid? Students can see which courses are covered by financial aid on their Financial Aid dashboard within the UNA Portal.

Will withdrawing from course(s) affect my financial aid and scholarships? Any change to your schedule can potentially affect your financial aid. If you are receiving any financial aid, you are strongly encouraged to contact the Student Financial Aid Office prior to making any changes to your schedule. They can be reached at financialaid@una.edu or 256-765-5200.