Getting Started in Canvas
How do I get started in Canvas?
You can log in to Canvas by going to , following the Canvas link on the UNA website, or using the Mobile App. If you aren't sure how to start, take a look at the Canvas Resources (Orientation Course, Guides, Video Guides, Community Forums) and common issues below. If you need technical support, submit a help ticket in Canvas by going to the Help menu, then Report a Problem. UNA Canvas support should reply within one business day. Please note that you will receive support responses at your UNA email address, not inside Canvas. Correspondence received during university closures, holidays, and weekends may not be addressed until the next regularly scheduled business day at UNA.
- Canvas Resources
- The Canvas app is available in the iTunes and Google Play stores. (see Supported Browsers above)
Common Canvas Questions/Actions
- Subscribe to Calendar (, , , etc.)
Canvas Studio: Recording and Submitting Videos?
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From a computer
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- ? If you have trouble using this, you can try using the screen capture option, then picking the webcam option before recording.
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From a Mobile Device
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- Currently, the Student App will not upload into a Discussion. Students can use their mobile device to record and upload into Studio, then use a PC to add the Studio video to a discussion post.
- Troubleshooting on a Mac
- Try using a different browser, such as Chrome or Firefox
- On your computer, if you are using the "Webcam" option, try the "Screen Recorder" option instead. You can pick to use only the webcam once it opens.
- Try Checking your permissions for the Screen Recorder app and Chrome or Firefox (whichever Browser you are using). You may need to restart Chrome or Firefox after you do this.
- Check to see if your macOS has or needs updates
Using Office 365 and OneDrive with Canvas
As a UNA student, you have access to and . You can use both within Canvas.